The
Cable Advisory Board provides Charter Communications with important feedback
on customer service related issues. Topics of discussion include channel
lineup, public access channel usage, and quality of cable service. The
board is made up of community members that are assigned by local town
governments and local boards of education. Typically, each town assigns
two members and the board of education assigns one. This may vary by franchise
area and state regulatory authority.
Cable Advisory Board meetings are held
at one of the Charter Communications' local offices for each franchise
area. The board elects officers and meets with Charter's local management
team. Charter provides the board with updates on new services, channel
lineups, and local access usage. Subscribers, who have issues with Charter's
services, can write into the advisory board or attend a meeting to address
issues that they feel the board and Charter Communications should review.
Your local Cable Advisory Board and Charter
Communications need your help in finding new members for the cable advisory
board. A good number of board seats are open or dormant. Please take some
time to make sure your town or school system's needs are adequately represented
at the Cable Advisory Board meetings. The Cable Advisory Board is an important
resource for both the community and Charter Communications, and is invaluable
in building a cable system that provides quality
service for our subscribers. Please contact Bob Spain or the chairmen
for your franchise area's Cable Advisory Board, if you or your town would
like more information on the Cable Advisory Board.
Bob Spain,
Regional Manager of Government Affairs
Charter Communications
(508) 853-1515
rspain@chartercom.com
Newtown/New Milford/Winsted
Carmella Amodeo
Cable Television Advisory Council
Charter Communications of Western CT
P.O. Box 87
Newtown, CT 06470
Willimantic, Northeastern Connecticut
Gene Sellers
Cable Television Advisory Council
Charter Communications of NE CT
P.O. Box 144
Willimantic, CT 06226
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